4 votes

Customer Portal Login

Rather than customers having to come with a 12 character password when setting up their profile via Customer360, it would be good if the system can instead send them a text with a PIN/Passcode so customers can come and go without having to try and remember a lengthy password each time, this is how most customer facing portals are operating now.

Category: Customer Portal Jake Hindley shared this idea

One Comment

  • Olivia Zhao says:

    Hi Jake, thanks for sharing this idea! Our Product Team will review this feature request as a potential future enhancement to C360.

    If you’d like to get a quick overview of what features we’ve got planned, what we’re currently working on, and what’s been built and released on the platform, check out the product roadmap here: https://labs.afgonline.com.au/roadmap/

    Thanks once again for sharing your feedback and ideas – we appreciate your contributions and insights!

    Olivia Zhao
    UX Researcher at AFG

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