Insider News Customer Portal Beta: Feedback and Insights Customer Portal Beta finished in October and thank you to all the brokers who gave…Theo Fryer-SmithNovember 11, 2020
Insider NewsResearch Panel Product Selection: Prototype showcase On the 13th October Jenna Byrne, Research Analyst and Annie Stanley, Senior UX Designer showcased the…Jenna ByrneOctober 15, 2020
Insider News Showcases, Beta Testing and more… Broker Portal Sneak Peek Earlier today David Kim, Product Manager, showcased the design and the…Theo Fryer-SmithOctober 9, 2020
Insider News Customer Portal Beta – Day 6 Update Hello everyone, We are now 6 days into broker testing of Customer Portal. Thank you…Theo Fryer-SmithSeptember 30, 2020
Customer PortalInsider News The evolution of the Customer Portal Design Customer Portal is a web application, used by customers, to engage with their broker throughout…Theo Fryer-SmithSeptember 28, 2020
Insider News Customer Portal Beta Starts Today! Hello Research Panel members, Starting today, we are inviting registered brokers to participate in our Customer Portal Beta.…Theo Fryer-SmithSeptember 23, 2020
Insider News Research Update In July, the Research team kicked off a wave of User Experience (UX) studies for…Theo Fryer-SmithSeptember 16, 2020
Insider News UX Research Study: Product Selection We are currently conducting a ‘fly on the wall’ screen sharing observation study via Microsoft…Jenna ByrneSeptember 9, 2020
Insider News UX Research Study: 360 View of the Customer This recent study was a continuation of previous research and design work, including the focus…Jenna ByrneSeptember 2, 2020